FREQUENTLY ASKED QUESTIONS

  • You’ll want to book a month or more in advance to guarantee availability on our calendar, depending on the size and complexity of your event. We require a minimum of 15 business days lead time, especially if your event requires us to provide alcohol or linens.

  • Reach out to us at hello@simplicityatyourservice.com, or fill out the form on our website and a team member will contact you to get the ball rolling.

  • Our packages are for our customers who want a straightforward approach, but we are more than happy to put together customized menu formats and pricing for your event. Reach out to speak with our sales team to get started on a customized proposal.

  • We can! We will coordinate a rental order for these items and once finalized, you’ll simply pay the rental vendor directly. We can also assist with upgrades if you have a certain style or look you are going for.

  • We certainly can! We work with local floral vendors to provide flowers for cocktail tables, bar tables, large arrangements, and more. We are happy to coordinate their services and can bill for floral services through our invoice or separately directly to the vendor.

  • Yes! We have a wide network of event vendors ranging from event venues to planners to entertainment, specialty furniture companies and more. To view our list of partner venues, visit the Venues section on our website.

  • Yes, our menus offer a range of dietary accommodations including vegan, vegetarian, gluten-free, and dairy-free options, as well as many menu items which do not contain nuts or shellfish. Our sales team will be happy to help you put together a menu which accommodates all your guests’ dietary restrictions.

  • We staff our own events which ensures that our team works with us on an ongoing basis and is familiar with our menu, service style, and offerings. We select staff from a pool of experienced service professionals who have been thoroughly vetted and trained by our service department.

  • We require a minimum confirmed guest count 10 business days prior to your event – this date will be outlined in your contract. After this date, you may add guests, but will not be able to reduce the headcount as we will have already begun purchasing and production for your event.

  • We require a 50% deposit to hold the date, and the remaining balance is due at least 1 week prior to the event date. You must be paid in full by the date of the event.

  • Our staff is paid a fair hourly wage that makes it so that gratuities are not expected or required; however, should you want to additionally acknowledge your staff for the event, please inquire about our gratuity procedures.